Daemon CRM System is designed for CSPs CSPs operating over smart telecommunications networks.
- Private access networks (retail services).
- Open access networks (wholesale services).
- Transport networks such as submarine cables or terrestrial backbone optical fiber networks (data transmission services).
The objective of this solution is to reduce operational expenditures.
- Rapid time to market of new products and services.
- Catalog-oriented tool for a full product life cycle management.
- Improved subscribers Quality of Service through easy process customization.
- Increased operational efficiency through easy process automation.
The Daemon CRM system manages several scenarios simultaneously.
- Multiple networks.
- Multiple type of final subscribers: residential, small business and big business.
- Multiple Catalogs per Network.
- Multiple Service Providers.
- Customization of business processes.
- Modular functionalities.
- Cloud computing supported thanks to the web based architecture.
- Customer Self-Management through a web portal.
- Single point of contact for service providers.