Daemon CRM solutions software create and manage requests of the customers. It brings collaboration among the clients as well as employees and there by increases the productivity. Our CRM solutions is an excellent solution for small business which lets you manage the employee details efficiently in a hierarchical way.
The challenge is to make it happen across your entire organization, from sales and marketing to service and support, which can be done over the phone or on the web. In this age of fierce global competition, where customers have more choices than ever before, offering good products is not enough. Success depends on acquiring profitable customers cost-effectively — and meeting their needs so thoroughly that they keep coming back. Loyal customers for life are the goals of a CRM solution and Daemon’s solutions focus on that paradigm which helps for small business.
Daemon has solutions via a CRM platform that includes Siebel-based applications and CC&B applications in the Billing and Order Management support areas including Customer Loyalty Management applications which interface with most Billing platforms like
- DEALS – Total solution for Customer loyalty management including mediation and rating integration
- BILL Viewer – To eliminate/ease unwanted paper work for corporate users
- Smart BIF – Smart and Flexible Bill Invoice Formatter for Customer Billing
- ORBIT – Business information and analytics tool for Customer Life time value Analysis
- E-BOLT – Web based Self Service billing and order management