All in One CRM Solutions – Smarter, Better & Faster
Advent of social media and proliferation of smartphones, has presented organizations with plenty of opportunities to connect with customers. Companies are opting for web based Customer Relationship Management tools or CRM solutions to build meaningful and lasting relationships.
Daemon’s next generation CRM services are built keeping in mind the changing business environment. The implementation of Daemon’s CRM solution helps automate your marketing and sales processes along with building up customer loyalty.
Key Benefits of Daemon’s CRM Software Solutions
Our CRM solutions bring collaboration among the clients as well as employees and thereby increases the productivity. The other key benefits of CRM solutions are:
- Handle customer interactions smoothly and quickly.
- Cater to the individual needs of your customers.
- Increase the efficiency of sales representatives.
- Satisfy your customers by addressing them individually.
- Use a single tool for a collaborative approach to customer management.
Daemon’s CRM Solutions- Supporting Your Billing Transactions
Daemon offer solutions offer CC&B applications in the Billing and Order Management support areas including Customer Loyalty Management applications which interface with most Billing platforms like:
- DEALS – Total solution for Customer loyalty management including mediation and rating integration
- BILL Viewer – To eliminate/ease unwanted paperwork for corporate users
- Smart BIF – Smart and Flexible Bill Invoice Format for Customer Billing
- ORBIT – Business information and analytics tool for Customer Lifetime value Analysis
- E-BOLT – Web based Self Service billing and order management
Daemon’s Siebel CRM Application is the best CRM for small business as its focus areas include Siebel Enterprise and On-Demand, Oracle Policy Automation, Business Intelligence Publisher and OBIE. Other than this, it helps organizations in:
- Lead Management – Track all your business leads
- Customer DataBase Management – All of your customer information in one place
- Campaign Management – Marketing Plan and ROI
- Event Management – Plan promotional events
- Social Media Management – Keep in touch with Customers on social media
- Customer Support and Services – Resolve complaints
- Analytics and Reporting – Monitor and manage your business with real time date
CRM Solutions also helps in gathering information and creating a single customer database with easy accessibility. This helps better understanding of customer needs, identifying opportunities and addressing their problems fast enough.