Objective

  • The leading provider for Telecommunication services in Singapore entrusted Daemon to provide integrated BI Solution

Solution

  • Daemon provided end-to-end integrated implementation of Business Intelligence solution with Informatica 8.5 and Crystal reports
  • Developing interface file for transferring & reconciling revenue (journal) information from Kenan to SAP System using ETL Tools & Business Objects
  • Involved in all activities related to the Management Reports
  • Crystal Reports 9 or Business Objects are used for formatting as per the User request

Result

  • Improved customer services through better visibility from order to cash for company and customer
  • Increased overall customer satisfaction and reduced maintenance and support costs
  • Improved Visibility to Higher Management of the software stack