• A Top-tier European Telco entrusted Daemon to provide Oracle Siebel implementation and operational support


  • Daemon provided end-to-end Siebel implementation from proof of concept to all phases of design, development, testing and deployment
  • Daemon worked with multiple vendors & customer teams and ensured a successful integration of Siebel CRM platform with their billing systems


  • Improved customer services through better visibility from order  to cash for company and customer
  • Greater product and pricing flexibility by limiting re-work and new product sets
  • Increased overall customer satisfaction and reduced maintenance and support costs
  • Daemon acted as a partner and gatekeeper for  the client and to ensure a implementation and smooth integration of the CRM apps ands operational processes