• A Top-tier European Telco entrusted Daemon to migrate thirteen different billing instances in separate legacy systems to a single platform
  • Provide managed services to handle their billing operations, testing and application development efforts


  • Daemon IP was merged into the team’s operations for process  standardization and automation
  • Innovative IP included One-touch billing, on-the-fly reports and pre-bill checker
  • Managed Services: Billing IT Operations, IT Helpdesk, Application Support, Release Management, Configuration and Development, Operational Reporting
  • Providing innovative solutions and implementing Daemon IP and best practices as the prime service provider and managing other providers like Infosys, Capgemini, and Comverse  


  • Worked with multiple vendors & teams and ensured a successful migration for thirteen different countries running on different legacy systems all integrated into a single billing instance
  • Recaptured lost revenue through improved accuracy and fewer conflicts
  • Increased overall customer satisfaction and reduced maintenance and support costs
  • Daemon was able to effectively align itself with the client and received overwhelming appreciation leading to us being made the prime service provider for their BRM operations and managed services